Complaint #1691885 submitted on 12/10/2015 relating to Empowerment Ventures, LLC. Complaint relates to Prepaid card Government benefit payment card - Unauthorized transactions/trans. issues .
Complaint was submitted via Web and sent to the company on Wednesday 16th December 2015.
on XXXX XXXX 2015 a hold for XXXX was placed on my account XXXX i called XXXX import and XXXX said it was a mistake they tried 3 times to fax a releash the rush card bank / XXXX said there fax is down after 3 to 5 days XXXX said my money will be releash by rush card rushcard said they dont follow any federal laws or banking laws its now 11 days and the holds have not been releashed they stole my money which is my XXXX payment rush card said call occ and federal banking comm they under none of them and can hold my money for 90 days if they choise to do so i need my money i called on the 10 th day they are telling me no funds will be releashed
| Company | Empowerment Ventures, LLC |
| Complaint ID | 1691885 |
| Date Received | 12/10/2015 |
| Product | Prepaid card Government benefit payment card |
| Issue | Unauthorized transactions/trans. issues |
| State/ZIP Code | FL 322XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with non-monetary relief |
| Submitted | Web 12/16/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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