Complaint #1691667 submitted on 12/10/2015 relating to Vanderbilt Mortgage & Finance. Complaint relates to Mortgage VA mortgage - Loan servicing, payments, escrow account .
Complaint was submitted via Web and sent to the company on Thursday 10th December 2015.
My mortgage was sold to Vanderilt Martgage and Finance. The new service company has raised the escrow requirements twice in less than 30 days. I called them to discuss it and their answer is " there is nothing we can do about it ''. I asked to have an analysis completed and allow me to talk to the analysis manager. I could not get past customer service. They are increasing the escrow for an extra month.
| Company | Vanderbilt Mortgage & Finance |
| Complaint ID | 1691667 |
| Date Received | 12/10/2015 |
| Product | Mortgage VA mortgage |
| Issue | Loan servicing, payments, escrow account |
| State/ZIP Code | TX 750XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/10/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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