Finance of America Mortgage LLC Complaint: Application, originator, mortgage broker

#1691558 10 Dec 2015

Mortgage Conventional fixed mortgage

Complaint #1691558 submitted on 12/10/2015 relating to Finance of America Mortgage LLC. Complaint relates to Mortgage Conventional fixed mortgage - Application, originator, mortgage broker .

Complaint was submitted via Web and sent to the company on Tuesday 15th December 2015.

Narrative (may be redacted).

Paid {$420.00} for appraisal on home based upon rates that were originally quoted for a mortgage from Finance of America Mortgage dba XXXX XXXX. When documents for mortgage were provided the quoted rates were higher by XXXX. I elected to go to a different broker/lender ( XXXX a division of XXXX XXXX XXXX , XXXX ) and requested appraisal to be transferred since I paid for it. XXXX XXXX did not respond for several weeks and when they did they were uncooperative and would not provide necessary paperwork.

Company Finance of America Mortgage LLC
Complaint ID 1691558
Date Received 12/10/2015
Product Mortgage Conventional fixed mortgage
Issue Application, originator, mortgage broker
State/ZIP Code TX 762XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 12/15/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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