Complaint #1691382 submitted on 12/10/2015 relating to Amex. Complaint relates to Debt collection Credit card - Improper contact or sharing of info Talked to a third party about my debt.
Complaint was submitted via Web and sent to the company on Thursday 10th December 2015.
American Express has turned my debt over to a debt collector in XXXX. This company has called various telephone numbers associated with the account ( including private cell phone numbers and work numbers ), has not identified who they are, but has discussed my debt with those who answer the numbers. They have called me personally claiming to be from American Express and ask for personal information including address, birthdate, and social security number - which I do not give. I have told them I will deal directly with American Express yet my friends, family, and I continue to get phone calls from unknown numbers, representatives who are from XXXX with an XXXX accent, and only identify themselves as being from AMEX.
| Company | Amex |
| Complaint ID | 1691382 |
| Date Received | 12/10/2015 |
| Product | Debt collection Credit card |
| Issue | Improper contact or sharing of info Talked to a third party about my debt |
| State/ZIP Code | FL 327XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/10/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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