Advance America, Cash Advance Centers, Inc. Complaint: Taking/threatening an illegal action

#1690922 10 Dec 2015

Debt collection Payday loan

Complaint #1690922 submitted on 12/10/2015 relating to Advance America, Cash Advance Centers, Inc.. Complaint relates to Debt collection Payday loan - Taking/threatening an illegal action Threatened arrest/jail if do not pay.

Complaint was submitted via Web and sent to the company on Thursday 10th December 2015.

Narrative (may be redacted).

Advance America contracted a company to collect this debt. The company called my wife 's phone 5 times in a row, and then called my employer repeatedly as well. My wife called back, and she was told they would be arresting me. My wife was anxious and in tears. I called back and spoke with XXXX. XXXX was verbally abusive, and swore at me. I mentioned his tactics being a violation to FDCPA and that I would file a complaint with CFPB. XXXX said to shove the FDCPA up my XXXX, and he 'll file it for me. He called from XXXX, and told me to go to Advance America and pay now, or my XXXX was going to jail.

Servicemember

Company Advance America, Cash Advance Centers, Inc.
Complaint ID 1690922
Date Received 12/10/2015
Product Debt collection Payday loan
Issue Taking/threatening an illegal action Threatened arrest/jail if do not pay
State/ZIP Code TX 752XX
Consumer Consent Consent provided
Company Public Response Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company Response To Customer Closed with explanation
Submitted Web 12/10/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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