Complaint #1687258 submitted on 12/08/2015 relating to Empowerment Ventures, LLC. Complaint relates to Prepaid card Mobile wallet - Unauthorized transactions/trans. issues .
Complaint was submitted via Web and sent to the company on Friday 11th December 2015.
Rushcard locked my account because they said my card was compromised and claimed they sent and email which they did not and locked me off the Website. I have n't been able to get my money going on three weeks and the customer service is awful. They put you on hold for almost an hour and then youre disconnect only to have to start over again!! I 'm behind in bills because of Rushcard. I 'm being penalized for something they did on their end! I NEED my MONEY!!
Servicemember
| Company | Empowerment Ventures, LLC |
| Complaint ID | 1687258 |
| Date Received | 12/08/2015 |
| Product | Prepaid card Mobile wallet |
| Issue | Unauthorized transactions/trans. issues |
| State/ZIP Code | VA 231XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/11/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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