Continental Finance Company, LLC Complaint: Delinquent account

#1686031 7 Dec 2015

Credit card

Complaint #1686031 submitted on 12/07/2015 relating to Continental Finance Company, LLC. Complaint relates to Credit card - Delinquent account .

Complaint was submitted via Web and sent to the company on Monday 7th December 2015.

Narrative (may be redacted).

I was contacted by phone by XXXX. I returned their phone call and was transferred to XXXX. When I asked what the call was in reference to he explained a debt with Continental Finance for a credit debt of {$730.00}. He claims a letter was sent to me and a response had not been received. I explained I did not receive a letter. He stated no return mail was received by them. I asked if he could send me something in writing and he declined to do so and said they were just giving me a courtesy call and were not obligated to. I asked again if they could send me something because I didnt receive the initial information. He asked about my email and I told him I had n't received anything at the email in a long time. He said that payment was required now and they were n't going to wait any longer because it 's been 8 months. He then hung up on me.

Company Continental Finance Company, LLC
Complaint ID 1686031
Date Received 12/07/2015
Product Credit card
Issue Delinquent account
State/ZIP Code AL 368XX
Consumer Consent Consent provided
Company Public Response Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company Response To Customer Closed with explanation
Submitted Web 12/07/2015
Result Timely Response: Yes, Consumer Disputed: No

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