Complaint #1686031 submitted on 12/07/2015 relating to Continental Finance Company, LLC. Complaint relates to Credit card - Delinquent account .
Complaint was submitted via Web and sent to the company on Monday 7th December 2015.
I was contacted by phone by XXXX. I returned their phone call and was transferred to XXXX. When I asked what the call was in reference to he explained a debt with Continental Finance for a credit debt of {$730.00}. He claims a letter was sent to me and a response had not been received. I explained I did not receive a letter. He stated no return mail was received by them. I asked if he could send me something in writing and he declined to do so and said they were just giving me a courtesy call and were not obligated to. I asked again if they could send me something because I didnt receive the initial information. He asked about my email and I told him I had n't received anything at the email in a long time. He said that payment was required now and they were n't going to wait any longer because it 's been 8 months. He then hung up on me.
| Company | Continental Finance Company, LLC |
| Complaint ID | 1686031 |
| Date Received | 12/07/2015 |
| Product | Credit card |
| Issue | Delinquent account |
| State/ZIP Code | AL 368XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes complaint caused principally by actions of third party outside the control or direction of the company |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/07/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
Leave your comments and feedback below.