Red Rock Tribal Lending Complaint: Received a loan I didn't apply for

#1684094 4 Dec 2015

Payday loan Payday loan

Complaint #1684094 submitted on 12/04/2015 relating to Red Rock Tribal Lending. Complaint relates to Payday loan Payday loan - Received a loan I didn't apply for Received a loan I didn't apply for.

Complaint was submitted via Web and sent to the company on Friday 4th December 2015.

Narrative (may be redacted).

On XXXX XXXX, 2015 Castle Payday Loans deposited {$500.00} into my checking account. This was done without any knowledge by myself as I did not apply for any loan. With any company with exception of XXXX company for several years. But never this company. The loan amount is more than what is allowed in California where I live. I live on XXXX and can not afford any loans of this amount.
I have never received any documentation whatsoever of any kind except an email notice that a payment was due on XXXX XXXX, 2015. This email was received on XXXX XXXX or XXXX, 2015. This notice did not include any amount due, no account number, or my name. The email address that this notice was sent to is an old email address I have for a small business that is not currently in operation.
I have closed the bank account the {$500.00} went into as that account was not used to apply for the supposed loan and therefore was fraudulently accessed and used. I also feared that the Castle Payday Loans would take payment for the loan. This concerned me as I live on limited income and the fact that I did not apply for or request any loan from this company. I am afraid to contact the company as I fear they will somehow use any communication against me.

Company Red Rock Tribal Lending
Complaint ID 1684094
Date Received 12/04/2015
Product Payday loan Payday loan
Issue Received a loan I didn't apply for Received a loan I didn't apply for
State/ZIP Code CA 961XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 12/04/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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