Navient Solutions, Inc. Complaint: Dealing with my lender or servicer

#1680932 3 Dec 2015

Student loan Non-federal student loan

Complaint #1680932 submitted on 12/03/2015 relating to Navient Solutions, Inc.. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Keep getting calls about my loan.

Complaint was submitted via Web and sent to the company on Thursday 3rd December 2015.

Narrative (may be redacted).

Navient has called and left a voicemail on a previous employers mailbox. Not only is this a violation of my rights, a disruption to their business but I have also asked that they no longer contact me via phone but only to contact me via USPS. This is the second time it has happened and I do not believe my previous employer appreciates the calls.

Company Navient Solutions, Inc.
Complaint ID 1680932
Date Received 12/03/2015
Product Student loan Non-federal student loan
Issue Dealing with my lender or servicer Keep getting calls about my loan
State/ZIP Code MN 550XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 12/03/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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