Continental Finance Company, LLC Complaint: Taking/threatening an illegal action

#1680915 3 Dec 2015

Debt collection Credit card

Complaint #1680915 submitted on 12/03/2015 relating to Continental Finance Company, LLC. Complaint relates to Debt collection Credit card - Taking/threatening an illegal action Threatened arrest/jail if do not pay.

Complaint was submitted via Web and sent to the company on Thursday 3rd December 2015.

Narrative (may be redacted).

I had a credit card with Matrix who sold to Continental Finance. The limit was {$400.00}. They began charging a fee each month and all was fine with my payments until I was XXXX and had to go through XXXX. I got behind and filed my creditors with XXXX XXXX XXXX, this credit would " not '' work with them and continued to charge me {$35.00} a month for late fees so now I owe like {$800.00}. I finally worked out an arrangement with them to take a payment each month to try and resolve this debt and they took XXXX or XXXX payments from my account. I planned on {$45.00} begin taken from my account on the XXXX or XXXX payment but they attempted to charge me {$70.00} and I did not have enough money in my account to cover so the payment was returned. When I called them they said I agreed to pay {$70.00} after the XXXX or XXXX payment, I do n't remember and I said I ca n't afford that, and asked for them to take less but they said no. Now they are saying that I wrote a bad check ( and I did n't ) and then they said I gave them fraudulent bank account information ( but I did not ) I called to speak with XXXX telling him that I was having problems and considering filing a Chapter XXXX and in the middle of this conversation a man got on the phone, said he was the manager and begin yelling at me and when I would n't bow down to him, he hung up. I continue to receive phone calls from XXXX, XXXX and now a recorded message from XXXX XXXX and they continue to say that I wrote a bad check of provided bad payment information and that this is illegal across state lines. The only thing that I am guilty of is not having enough money in my account to pay what they require I pay and for not being able to include them in a CCC plan payment.

Company Continental Finance Company, LLC
Complaint ID 1680915
Date Received 12/03/2015
Product Debt collection Credit card
Issue Taking/threatening an illegal action Threatened arrest/jail if do not pay
State/ZIP Code NM 871XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 12/03/2015
Result Timely Response: Yes, Consumer Disputed: No

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