Advance America, Cash Advance Centers, Inc. Complaint: Charged fees or interest I didn't expect

#1682329 3 Dec 2015

Payday loan Payday loan

Complaint #1682329 submitted on 12/03/2015 relating to Advance America, Cash Advance Centers, Inc.. Complaint relates to Payday loan Payday loan - Charged fees or interest I didn't expect Charged fees or interest I didn't expect.

Complaint was submitted via Web and sent to the company on Thursday 3rd December 2015.

Narrative (may be redacted).

I contacted the lender at Advance America and let her know about my financial hardship situation. She processed the court papers and had a third party call my uncle and my friend about getting the papers processed. I have stayed in contact with them about my loans. I keep getting harassing phone calls from them more than one a month. my uncle, mom and friend recieve phone calls from a third party in Texas for Advance America.

Servicemember

Company Advance America, Cash Advance Centers, Inc.
Complaint ID 1682329
Date Received 12/03/2015
Product Payday loan Payday loan
Issue Charged fees or interest I didn't expect Charged fees or interest I didn't expect
State/ZIP Code TN 374XX
Consumer Consent Consent provided
Company Public Response Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company Response To Customer Closed with explanation
Submitted Web 12/03/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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