Complaint #1680299 submitted on 12/02/2015 relating to Navient Solutions, Inc.. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Trouble with how payments are handled.
Complaint was submitted via Web and sent to the company on Wednesday 2nd December 2015.
My daughter was to be on an auto pay program for 3 months so she could qualify for a 15 month payment program. Navient took out the XXXX payment for XXXX, but not for XXXX ... .so she is 'late ' again. Their fault, not hers. More fees and bad credit, on her, and me as a cosigner. This has happened over and over again, and we have documentation. Looking for help with legal issues to sue.
Older American
| Company | Navient Solutions, Inc. |
| Complaint ID | 1680299 |
| Date Received | 12/02/2015 |
| Product | Student loan Non-federal student loan |
| Issue | Dealing with my lender or servicer Trouble with how payments are handled |
| State/ZIP Code | WA 986XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with monetary relief |
| Submitted | Web 12/02/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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