Discover Complaint: Identity theft / Fraud / Embezzlement

#1680039 2 Dec 2015

Credit card

Complaint #1680039 submitted on 12/02/2015 relating to Discover. Complaint relates to Credit card - Identity theft / Fraud / Embezzlement .

Complaint was submitted via Web and sent to the company on Wednesday 2nd December 2015.

Narrative (may be redacted).

For the past 3 months, I have been applying credit card from different banks and they all denied it. I signed up at credit karma to check my credit scored and I find out someone had used my social security to signed up credit card at Discover Bank. I called the bank to report the issue, they told me they will mailed me a report letter for me to sign and mail it back to them so that they can start their investigation. It 's been like 3 months now, no letter and I kept on calling them but they always tell me, they will mail it to me within a month but have n't received anything yet. The worst part is because they have my number now, they called me to inform me that I had taken credit card from them since XXXX XXXX, 2014 and I have n't made any payment yet. I want you to help me talk to them and resolve the issue so that, that thing will waive off from my credit report. Thank you

Company Discover
Complaint ID 1680039
Date Received 12/02/2015
Product Credit card
Issue Identity theft / Fraud / Embezzlement
State/ZIP Code ND 586XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 12/02/2015
Result Timely Response: Yes, Consumer Disputed: No
 

Have you dealt with Discover?

Leave your comments and feedback below.