Complaint #1680553 submitted on 12/02/2015 relating to Rushmore Loan Management Services LLC. Complaint relates to Mortgage Conventional adjustable mortgage (ARM) - Application, originator, mortgage broker .
Complaint was submitted via Web and sent to the company on Wednesday 2nd December 2015.
I filed grievance with the federal agencies regarding the transaction of note with my servicer. They never addressed the mortgage broker fraud and appraisal fraud and the many regulatory and statutory issues that I submitted for their review. All they did was state, they serviced the mortgage properly and any issues with the transaction of the mortgage is to go back to my home builder. My home builder did not do the mortgage which they are servicing as an agent of the mortgage holder. Now they sent a letter of intent to foreclose. They never addressed one issue that I raised regarding my transaction of the mortgage. They failed and refused to do so. As a consumer using the grievance process to try and resolve with them has failed do to their refusal to even address one issue I raised. I have now sent copies of my letter attached to my State Attorney office and the banking regulatory agency of my state for help. I also sent letter to HUD and FTC and CPFB and Office of the Comptroller of the Currency. Hopefully these agencies will be involved to help me as a consumer regarding these serious issues raised and to be addressed to me as a consumer.
| Company | Rushmore Loan Management Services LLC |
| Complaint ID | 1680553 |
| Date Received | 12/02/2015 |
| Product | Mortgage Conventional adjustable mortgage (ARM) |
| Issue | Application, originator, mortgage broker |
| State/ZIP Code | FL 334XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/02/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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