Bank of America Complaint: Unsolicited issuance of credit card

#1793250 19 Feb 2016

Credit card

Complaint #1793250 submitted on 02/19/2016 relating to Bank of America. Complaint relates to Credit card - Unsolicited issuance of credit card .

Complaint was submitted via Web and sent to the company on Friday 19th February 2016.

Narrative (may be redacted).

This is in connection with Case number : XXXX. I could not find any where to supplement my initial complaint. On XXXX/XXXX/XXXX I was contacted by B of A representative XXXX XXXX. I explained the deceptive nature of the Signature Card promotion. I asked XXXX XXXX why B of A did not disclose that by applying for the Signature Card, I was also applying for the junk Platinum card. She told me that I had not applied for the Platinum card, but that B of A had given it to me anyway, because it did not want to give me the Signature Card. This is even worse, because B of A admits that it sent me a credit card that I had not asked for, and it arrived with a {$50.00} charge already on the account before I even activated the card. Also, B of A reported this card on my credit report, despite the fact that I had never applied for, or activated the card.

Since B of A now admits that I did not apply for this card, it violated 15 USC 1642 by sending me the card, for which it charged me {$50.00}.

Company Bank of America
Complaint ID 1793250
Date Received 02/19/2016
Product Credit card
Issue Unsolicited issuance of credit card
State/ZIP Code WA 982XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with monetary relief
Submitted Web 02/19/2016
Result Timely Response: Yes, Consumer Disputed: Yes
 

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