JPMorgan Chase & Co. Complaint: Loan modification,collection,foreclosure

#1677884 1 Dec 2015

Mortgage Conventional fixed mortgage

Complaint #1677884 submitted on 12/01/2015 relating to JPMorgan Chase & Co.. Complaint relates to Mortgage Conventional fixed mortgage - Loan modification,collection,foreclosure .

Complaint was submitted via Web and sent to the company on Friday 4th December 2015.

Narrative (may be redacted).

my husband and I are currently applying for a modification and we have left several messages for our assigned representative and his supervisor ... XXXX and a XXXX. we have not heard back from wither of them. I spoke to the collections dept who assured me that they would be in contact with us and neither of us have received a call. we have n't been denied or approved and the foreclosure process has started. I still have n't been able to get someone to call us back and we 've faxed in all the requested docs

Company JPMorgan Chase & Co.
Complaint ID 1677884
Date Received 12/01/2015
Product Mortgage Conventional fixed mortgage
Issue Loan modification,collection,foreclosure
State/ZIP Code CA 928XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 12/04/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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