Complaint #1677884 submitted on 12/01/2015 relating to JPMorgan Chase & Co.. Complaint relates to Mortgage Conventional fixed mortgage - Loan modification,collection,foreclosure .
Complaint was submitted via Web and sent to the company on Friday 4th December 2015.
my husband and I are currently applying for a modification and we have left several messages for our assigned representative and his supervisor ... XXXX and a XXXX. we have not heard back from wither of them. I spoke to the collections dept who assured me that they would be in contact with us and neither of us have received a call. we have n't been denied or approved and the foreclosure process has started. I still have n't been able to get someone to call us back and we 've faxed in all the requested docs
Company | JPMorgan Chase & Co. |
Complaint ID | 1677884 |
Date Received | 12/01/2015 |
Product | Mortgage Conventional fixed mortgage |
Issue | Loan modification,collection,foreclosure |
State/ZIP Code | CA 928XX |
Consumer Consent | Consent provided |
Company Public Response | |
Company Response To Customer | Closed with explanation |
Submitted | Web 12/04/2015 |
Result | Timely Response: Yes, Consumer Disputed: No |
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