Empowerment Ventures, LLC Complaint: Managing, opening, or closing account

#1677279 1 Dec 2015

Prepaid card General purpose card

Complaint #1677279 submitted on 12/01/2015 relating to Empowerment Ventures, LLC. Complaint relates to Prepaid card General purpose card - Managing, opening, or closing account .

Complaint was submitted via Web and sent to the company on Friday 4th December 2015.

Narrative (may be redacted).

Rushcard promises two day early direct deposit. My dd usually comes no later than XXXX XXXX one day before my payday well still no money. And customer service has been unreachable for 3 days now. Yesterday I called XXXX times and was on hold XXXX to XXXX min a piece only to be hung up on. My online account access has been locked since XXXX since then I have not been able to reach customers service. I switched to another card company but still have XXXX more direct deposit coming from my job. I have to leave town for a job interview today and can not go because I have no money. I have XXXX kids and I need to feed them. This is no joke this is my hard earned cash I plan on obtaining XXXX attorney if I do n't hear anything by XXXX.

Company Empowerment Ventures, LLC
Complaint ID 1677279
Date Received 12/01/2015
Product Prepaid card General purpose card
Issue Managing, opening, or closing account
State/ZIP Code MI 482XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with non-monetary relief
Submitted Web 12/04/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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