Complaint #1678634 submitted on 12/01/2015 relating to Cardinal Financial Company, LP. Complaint relates to Mortgage FHA mortgage - Application, originator, mortgage broker .
Complaint was submitted via Web and sent to the company on Tuesday 1st December 2015.
I attempted to lower the current, 7 %, interest rate of my home by refinancing. I was contacted by Cardinal Financial Company to refinance my mortgage ( recorded ). I told the Cardinal representative about prior attempts to refinance and prior appraisal fees paid. I was NOT willing to pay for another appraisal. I also gave the Cardinal representative underwriting information that would be on my title search. I was trying to be as transparent as possible. This representative assured me that I should have NO problems acquiring refinancing. I subsequently paid the {$470.00} for an appraisal. After 82 long days of meandering, Cardinal denied my refinance. I feel that if lending institutions did the underwriting, credit check, etc. FIRST ; they would then ascertain what an appraisal amount should be. Instead they collect appraisal fees FIRST. Sounds like a scheme to me.
Older American
| Company | Cardinal Financial Company, LP |
| Complaint ID | 1678634 |
| Date Received | 12/01/2015 |
| Product | Mortgage FHA mortgage |
| Issue | Application, originator, mortgage broker |
| State/ZIP Code | IL 606XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with monetary relief |
| Submitted | Web 12/01/2015 |
| Result | Timely Response: No, Consumer Disputed: No |
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