Complaint #1794032 submitted on 02/18/2016 relating to Barclays PLC. Complaint relates to Credit card - Advertising and marketing .
Complaint was submitted via Web and sent to the company on Thursday 18th February 2016.
BARCLAY 'S BANK OPERATED A MASTERCARD ACCOUNT FOR US AIRWAYS.
I WAS PROMISED XXXX COMPANION TICKETS WHICH WERE NEVER PROVIDED.
I WAS BILLED A YEARLY FEE IN THE SECOND YEAR WHICH WAS SENT TO ME LATE.
THIS TRIGGERED A LATE FEE.
WHEN I LEARNED OF IT, I SPOKE TO AN ASSOCIATE WHO SAID I COULD CALL BACK IN A FEW DAYS TO DECIDE IF I WANTED TO KEEP THE ACCOUNT.
HOWEVER, THIS WAS UNTRUE AS MY ACCOUNT WAS FLAGGED AS OVERDUE AND DESPITE PAYING EVERY DIME OF THE FEES AND CANCELING THE ACCOUNT, IT WAS STILL REPORTED AS DELINQUENT TO THE CREDIT BUREAU AFFECTING MY XXXX CREDIT SCORE!
Older American
| Company | Barclays PLC |
| Complaint ID | 1794032 |
| Date Received | 02/18/2016 |
| Product | Credit card |
| Issue | Advertising and marketing |
| State/ZIP Code | FL 337XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company has responded to the consumer and the CFPB and chooses not to provide a public response |
| Company Response To Customer | Closed with monetary relief |
| Submitted | Web 02/18/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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