Complaint #1675496 submitted on 11/30/2015 relating to Ad Astra Recovery Services Inc. Complaint relates to Debt collection I do not know - Communication tactics Frequent or repeated calls.
Complaint was submitted via Web and sent to the company on Monday 30th November 2015.
On XXXX XXXX 2015 I received calls every XXXX minutes starting at XXXX relating to a debit for an employee. I asked them not to call anymore on a previous call, however these calls had no announce just a hang up. I called back to tell them again to stop calling this number and they told me they could only give me their mumbled name of AdAstra. After this request I started receiving calls every XXXX minutes. I called in again and XXXX stated they had several accounts with them and they could not get our number completely removed. Each time I called in and gave the number they only pulled XXXX employees so I know exactly what she was referring with this statement. She then said it was going to be XXXX hour before it was removed and that every time I called in it generated a call. I reminded her that I had asked not to be called over 15 days ago and again on Friday because of their dialer practices interfering with my business and I felt I was harassed. She blew that off and said well do n't call in. I want to point in I only called after the calls became excessive and again when I received a call after asking not to be called again.
| Company | Ad Astra Recovery Services Inc |
| Complaint ID | 1675496 |
| Date Received | 11/30/2015 |
| Product | Debt collection I do not know |
| Issue | Communication tactics Frequent or repeated calls |
| State/ZIP Code | NV 891XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 11/30/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
Leave your comments and feedback below.