New York Community Bank Complaint: Account opening, closing, or management

#1676619 30 Nov 2015

Bank account or service Checking account

Complaint #1676619 submitted on 11/30/2015 relating to New York Community Bank. Complaint relates to Bank account or service Checking account - Account opening, closing, or management .

Complaint was submitted via Web and sent to the company on Monday 30th November 2015.

Narrative (may be redacted).

I have repeatedly asked this online bank to verify whether they have in any way contacted any credit bureau regarding fees they illegally charged when I closed my account, or will contact any credit agencies, or in any way submit anything negative about my credit rating, and the bank has stonewalled deliberately for months, repeating fifty times only that my account is no longer overdrawn, which I have known for months. The bank does not remotely answer the simple question ; has it taken any action regarding my credit history related to my account closure? This bank should have its license revoked

Company New York Community Bank
Complaint ID 1676619
Date Received 11/30/2015
Product Bank account or service Checking account
Issue Account opening, closing, or management
State/ZIP Code CA 947XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 11/30/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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