Complaint #1674896 submitted on 11/29/2015 relating to EverBank. Complaint relates to Mortgage Other mortgage - Loan servicing, payments, escrow account .
Complaint was submitted via Web and sent to the company on Sunday 29th November 2015.
i had lost my job and was trying to modify my mortgage loan. i had requested and filed my paper work to my mortgage company and month after month they said they did n't get my paper work so i had to start the process over, while going threw a modification ever home wont except any payments so i was falling behind on my payments.after about 2 years i figured out that they was n't going to help me they just wanted me to lose my house. i looked for help with fannie mae where they did help me keep my home. my problem now is i have many late payments on my credit report and would like to see them gone is there something i can do
| Company | EverBank |
| Complaint ID | 1674896 |
| Date Received | 11/29/2015 |
| Product | Mortgage Other mortgage |
| Issue | Loan servicing, payments, escrow account |
| State/ZIP Code | NV 894XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 11/29/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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