Complaint #1674682 submitted on 11/29/2015 relating to NetSpend Corporation, a TSYS Company. Complaint relates to Prepaid card Gift or merchant card - Fraud or scam .
Complaint was submitted via Web and sent to the company on Thursday 3rd December 2015.
My husband bought me a {$25.00} netSpend gift card for my birthday in XXXX, which I had been saving until I found the right gift. When I tried to use it tonight, they refused to honor it because " it had n't been activated in time '', even though the front of the card says " good thru XXXX ''.
| Company | NetSpend Corporation, a TSYS Company |
| Complaint ID | 1674682 |
| Date Received | 11/29/2015 |
| Product | Prepaid card Gift or merchant card |
| Issue | Fraud or scam |
| State/ZIP Code | IN 461XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/03/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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