Complaint #1674885 submitted on 11/29/2015 relating to Capital One. Complaint relates to Bank account or service Checking account - Making/receiving payments, sending money .
Complaint was submitted via Web and sent to the company on Sunday 29th November 2015.
I have been a victim of fraud on my account XXXX times in one year from Captital One 360. Each time, I am required to wait up to XXXX hours for pending payments to post so that I can then dispute them. I am left without funds in my account for the same amount of time. I have repeatedly ask Capital One 360 to change my primary contact number to my mobile number so that I am immediately notified of any fraudulent activities. I also receive no compensation for any loss of time or inconvenience being caused by the repeated fraud this bank allows to happen on my bank account.
Company | Capital One |
Complaint ID | 1674885 |
Date Received | 11/29/2015 |
Product | Bank account or service Checking account |
Issue | Making/receiving payments, sending money |
State/ZIP Code | CA 927XX |
Consumer Consent | Consent provided |
Company Public Response | |
Company Response To Customer | Closed with explanation |
Submitted | Web 11/29/2015 |
Result | Timely Response: Yes, Consumer Disputed: No |
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