Avant Credit Corporation Complaint: Managing the loan or lease

#1674516 28 Nov 2015

Consumer Loan Installment loan

Complaint #1674516 submitted on 11/28/2015 relating to Avant Credit Corporation. Complaint relates to Consumer Loan Installment loan - Managing the loan or lease .

Complaint was submitted via Web and sent to the company on Monday 30th November 2015.

Narrative (may be redacted).

I applied for and was approved for a loan with Avant Credit, issued by XXXX on or around XX/XX/XXXX. At time of application/loan approval, terms were not disclosed such as interest rate, which is a high 35.9 %. This was found out about after it appeared on Avant website, it did not previously show before. Ive been making payments on the loan and they do not begin to cover the principal due to high interest rate. My credit score was in the mid to high XXXX range at time of opening and my rate should be based on that score and not 35.9 %. A XXXX complaint ( XXXX ) complaint was filed, however, not resolved. Avant rep ( s ) claim terms were disclosed to me and were not. I just received the full terms via email after asking a rep for them, these were not sent to me before. I did speak with a XXXX XXXX and unfortunately, was unable to resolve the matter. My XXXX claims he has screen shots showing terms, rate, etc.. However, it is highly unlikely he knows what appeared on my end, on my computer, at time of application. Had I known about this high interest rate I would not have applied as I will be paying back more than double the loan amount after the term ends. Please note, do not mark this as duplicate as there is additional information enclosed.

Company Avant Credit Corporation
Complaint ID 1674516
Date Received 11/28/2015
Product Consumer Loan Installment loan
Issue Managing the loan or lease
State/ZIP Code CT 063XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 11/30/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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