Complaint #1673615 submitted on 11/27/2015 relating to Optio Solutions, LLC. Complaint relates to Debt collection Credit card - Cont'd attempts collect debt not owed Debt was paid.
Complaint was submitted via Web and sent to the company on Friday 27th November 2015.
I received a settlement offer to pay off my debt for my XXXX XXXX credit card account from XXXX XXXX XXXX. I received this offer on XX/XX/XXXX. I sent the settlement offer amount on XX/XX/XXXX ; documentation to support. Over the last year I have received several notifications that I still owe on this account, and several collections agencies have sent me letters ; documentation to support XXXX agencies still trying to collect this debt. I found out todayXX/XX/XXXX, that this debt is still active against my credit report and is effecting my credit score. I want this debt erased, and I want my credit score adjusted to when I actually made the settlement payment back XX/XX/XXXX.
| Company | Optio Solutions, LLC |
| Complaint ID | 1673615 |
| Date Received | 11/27/2015 |
| Product | Debt collection Credit card |
| Issue | Cont'd attempts collect debt not owed Debt was paid |
| State/ZIP Code | AZ 852XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 11/27/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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