AllianceOne Recievables Management Complaint: Disclosure verification of debt

#1673217 27 Nov 2015

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1673217 submitted on 11/27/2015 relating to AllianceOne Recievables Management. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Disclosure verification of debt Right to dispute notice not received.

Complaint was submitted via Web and sent to the company on Friday 27th November 2015.

Narrative (may be redacted).

I was in Florida and when I exit the toll, there was no place to pay the money. I received a letter from AllianceOne, Receivables Management, XXXX located at XXXX XXXX XXXX, XXXX XXXX XXXX, XXXX WA XXXX. AN : XXXX ; Ref # XXXX. I purchase a Transponder and went on XXXX website and activated it. I called AllianceOne twice and spoke to a XXXX XXXX and another unnamed female. I pointed out the extra charge of {$13.00}. XXXX refuse to remove the fee so I can pay the account. I feel this is unfair since I have a XXXX account. Your assistance is required.

Company AllianceOne Recievables Management
Complaint ID 1673217
Date Received 11/27/2015
Product Debt collection Other (i.e. phone, health club, etc.)
Issue Disclosure verification of debt Right to dispute notice not received
State/ZIP Code NJ 088XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 11/27/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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