The CMI Group, Inc. Complaint: Cont'd attempts collect debt not owed

#1672696 25 Nov 2015

Debt collection Other (i.e. phone, health club, etc.)

Complaint #1672696 submitted on 11/25/2015 relating to The CMI Group, Inc.. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Cont'd attempts collect debt not owed Debt was paid.

Complaint was submitted via Web and sent to the company on Wednesday 25th November 2015.

Narrative (may be redacted).

Got a collections notice from a company saying I owe money. I sent them a letter stating that " Pursuant to the Fair Debt Collection Practices Act, Section 809 ( b ), Validating Debts:1. the amount of the debt ; 2. the name of the creditor to whom the debt is owed ; 3. proof that you are licensed to collect debts in Connecticut ; 4. proof of the last payment made on the account. '' The company responded with a letter stating " we have notified the client of your dispute and they have verified the information on this account to be true and accurate ''. There was no proof, nothing in writing, no proof of payments. Are they allowed to show this as proof ... saying that they contacted the client and they agree that it is legit? How is that possible?
I had many problems with XXXX XXXX and my billing issue, including sending the bill to the wrong address. XXXX claimed they fixed the issue, but after 6 months I decided that I would call and complain weekly until the fixed it. They ended up waiving my bill because this issue was going on for about 9 months. The last person that I spoke to said they would waive my bill, but I told them to cancel my service instead. I think this was XXXX XXXX 's way of getting back at me for cancelling my service with them. I was told this bill would get waived. I 'm sure they have that recorded somewhere in their file.

Servicemember

Company The CMI Group, Inc.
Complaint ID 1672696
Date Received 11/25/2015
Product Debt collection Other (i.e. phone, health club, etc.)
Issue Cont'd attempts collect debt not owed Debt was paid
State/ZIP Code OH 449XX
Consumer Consent Consent provided
Company Public Response Company disputes the facts presented in the complaint
Company Response To Customer Closed with non-monetary relief
Submitted Web 11/25/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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