Complaint #1671400 submitted on 11/25/2015 relating to The Bureaus, Inc.. Complaint relates to Debt collection Credit card - Disclosure verification of debt Not given enough info to verify debt.
Complaint was submitted via Web and sent to the company on Friday 11th December 2015.
After receiving a call for the first time, was told they called me XXXX times however never sent me anything by mail so it was the first time I was hearing no messages on voicemail nothing. I was asked for my banking info to pay the debt, I refused and asked for documentation of this debt to make a settlement or payment arrangement. I was told I would receive it that day two weeks went by and nothing. Today I received another call the caller was intimidating and threatening to take action and judgement against me and he could n't send me anything because the law did not allow. I know this to not be true as I have settled a few account with collection agencies. I demanded to speak to a manager who then told me he could email me something pertaining to arrangements I would like to make to pay this debt off, but as soon as I received it there is no letterhead, no signature name. This just seems really odd and suspicious to me.
| Company | The Bureaus, Inc. |
| Complaint ID | 1671400 |
| Date Received | 11/25/2015 |
| Product | Debt collection Credit card |
| Issue | Disclosure verification of debt Not given enough info to verify debt |
| State/ZIP Code | NY 107XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 12/11/2015 |
| Result | Timely Response: No, Consumer Disputed: Yes |
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