M&S Recovery Solutions Complaint: Improper contact or sharing of info

#1670004 24 Nov 2015

Debt collection Credit card

Complaint #1670004 submitted on 11/24/2015 relating to M&S Recovery Solutions. Complaint relates to Debt collection Credit card - Improper contact or sharing of info Talked to a third party about my debt.

Complaint was submitted via Web and sent to the company on Tuesday 1st December 2015.

Narrative (may be redacted).

M & S Recovery Solutions, LLC contacted my mother on a past debt that I was not aware of on XXXX/XXXX/2015. They left a message for her to call them back. When she called they told her that they were going to file a XXXX on her with the IRS on a Credit Card purchase of mine at XXXX XXXX XXXX and told her to have me call them immediately to prevent this action. She was never involved with either the obtaining of a credit card for me or any purchase I made at XXXX XXXX XXXX and they are threatening her and giving her information on my account with them.

Servicemember

Company M&S Recovery Solutions
Complaint ID 1670004
Date Received 11/24/2015
Product Debt collection Credit card
Issue Improper contact or sharing of info Talked to a third party about my debt
State/ZIP Code GA 306XX
Consumer Consent Consent provided
Company Public Response Company believes complaint represents an opportunity for improvement to better serve consumers
Company Response To Customer Closed with explanation
Submitted Web 12/01/2015
Result Timely Response: Yes, Consumer Disputed: No
 

Have you dealt with M&S Recovery Solutions?

Leave your comments and feedback below.