Red Rock Tribal Lending Complaint: Charged fees or interest I didn't expect

#1669754 24 Nov 2015

Payday loan Payday loan

Complaint #1669754 submitted on 11/24/2015 relating to Red Rock Tribal Lending. Complaint relates to Payday loan Payday loan - Charged fees or interest I didn't expect Charged fees or interest I didn't expect.

Complaint was submitted via Web and sent to the company on Tuesday 24th November 2015.

Narrative (may be redacted).

I applied for and was granted a payday loan from Castle Payday, which is an affiliate of the XXXX XXXX XXXX entity. At no time was it explained to me that the {$1000.00} loan was going to cost me {$7600.00}. Castle payday has been auto-deducting an average payment of {$250.00}, XXXX a month from my checking account since XXXX XXXX, for a total of {$1600.00}. The only way I can get them to stop pulling money out is to pay the loan off in full. My contention is that I have repaid the debt in full at this point plus {$620.00} and to pay an additional {$1200.00} to consider it paid in full, or to continue installments until full maturity of the note is reached ( a total of {$7300.00} ), in my opinion, fraudulent.

Company Red Rock Tribal Lending
Complaint ID 1669754
Date Received 11/24/2015
Product Payday loan Payday loan
Issue Charged fees or interest I didn't expect Charged fees or interest I didn't expect
State/ZIP Code MT 597XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 11/24/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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