Complaint #1667132 submitted on 11/22/2015 relating to Xoom. Complaint relates to Money transfers International money transfer - Fraud or scam .
Complaint was submitted via Web and sent to the company on Wednesday 25th November 2015.
I sent {$100.00} via XOOM which has not been paid yet the below receipt copy says that it has.
De : Xoom Order Status Team XXXX XXXXXXXXXXXX XXXX XXXX : XXXX, XX/XX/XXXX XXXX p. m.
XXXX : XXXXXXXXXXXX : Money Transfer Completed XXXX - Global Money TransferYour recent money transfer to XXXX XXXX XXXX XXXX has been completed and has been successfully picked up.
XXXXAs a reminder, here are some details of your transfer : Xoom Tracking Number : XXXXSent to : XXXX XXXX XXXX XXXX XXXX : XXXX USDTo view the current status of your transaction, visit Track your transactionFor Customer Service , visit our Help Center or call XXXX ( XXXX ) or XXXX ( XXXX ) Transaction status email is automatically generated. If you reply to this email, we will not be able to read your response. Please do not reply directly to this email. If you need help, please contact our Customer Service department.
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| Company | Xoom |
| Complaint ID | 1667132 |
| Date Received | 11/22/2015 |
| Product | Money transfers International money transfer |
| Issue | Fraud or scam |
| State/ZIP Code | MA 027XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes complaint caused principally by actions of third party outside the control or direction of the company |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 11/25/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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