Complaint #1667321 submitted on 11/22/2015 relating to Harpeth Financial Services, LLC. Complaint relates to Payday loan Payday loan - Charged fees or interest I didn't expect Charged fees or interest I didn't expect.
Complaint was submitted via Web and sent to the company on Sunday 22nd November 2015.
I applied for a pay day loan with this company on XXXX as I have done several times. In times past I applied for a specific amount and was given a pay schedule which told me how many payments I had to make until the loan was paid. When I applied on the XXXX I was under the impression I was applying for the same type of loan but the company changed the name of the loan to flex pay. I got a loan for XXXX and thought I would be paying about XXXX installments until the loan was paid. I called the company today to find out how much owed and I was shocked that I still owed over XXXX and I 've made XXXX payments. I was told by the representative that the way they do loans have changed and now it is an open line of credit and that if I only make the minimum payment on XXXX is going towards the principle. He said it was like a credit card. I feel that I have been a victim of predatory lending and full disclosure was given to me at the time of the loan. They changed the name of the loan. Under these terms I will never pay it off
| Company | Harpeth Financial Services, LLC |
| Complaint ID | 1667321 |
| Date Received | 11/22/2015 |
| Product | Payday loan Payday loan |
| Issue | Charged fees or interest I didn't expect Charged fees or interest I didn't expect |
| State/ZIP Code | TN 370XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 11/22/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
Leave your comments and feedback below.