Complaint #1667101 submitted on 11/22/2015 relating to Red Rock Tribal Lending. Complaint relates to Payday loan Payday loan - Applied for loan/did not receive money Applied for loan/did not receive money.
Complaint was submitted via Web and sent to the company on Monday 30th November 2015.
I applied early on Wednesday. I was told I had applied and was approved early enough to have the money in my account the next day. I did not. I called and was told it would be in my account the next day. It was not. I waited another day and on Saturday, still no money. I called and was told they had a " system error '' and that I would get it Monday. Well, I doubt I will. Even if I do, that is almost a week later than I was assured I would get the money. I asked about adjusting my payment date and was told they could n't. I asked about lowering the interest charged on the first payment, since I was now, at best, getting the money 3 weeks before the first payment is scheduled instead of almost a month. I was told they could n't change anything. They are charging me interest on money I do not have. This can not be legal.
| Company | Red Rock Tribal Lending |
| Complaint ID | 1667101 |
| Date Received | 11/22/2015 |
| Product | Payday loan Payday loan |
| Issue | Applied for loan/did not receive money Applied for loan/did not receive money |
| State/ZIP Code | TN 371XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 11/30/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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