Complaint #1665792 submitted on 11/20/2015 relating to One Reverse Mortgage. Complaint relates to Mortgage Reverse mortgage - Application, originator, mortgage broker .
Complaint was submitted via Web and sent to the company on Friday 20th November 2015.
I applied for a reverse mortgage through One Reverse Mortgage ( " XXXX '' ). Shortly after I submitted my personal information to XXXX at their office in XXXX XXXX, California, I received noticed that my personal information, including my Social Security number had been breached, and someone in the XXXX XXXX area attempted to use this information to obtain over XXXX lines of credit. I believe One was negligent in its obligation to maintain the security of my personal information and that a member of the processing team allowed this information to be used by a friend or relative to attempt to obtain these lines of credit. The person went so far as to attempt a change of address with the United States Postal Service. This breach caused great anxiety and stress, with many sleepless nights for me, just waiting for another issue to arise.
Older American
| Company | One Reverse Mortgage |
| Complaint ID | 1665792 |
| Date Received | 11/20/2015 |
| Product | Mortgage Reverse mortgage |
| Issue | Application, originator, mortgage broker |
| State/ZIP Code | NV 890XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with monetary relief |
| Submitted | Web 11/20/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
Leave your comments and feedback below.