National Principal Group, LLC Complaint: Cont'd attempts collect debt not owed

#1665629 20 Nov 2015

Debt collection I do not know

Complaint #1665629 submitted on 11/20/2015 relating to National Principal Group, LLC. Complaint relates to Debt collection I do not know - Cont'd attempts collect debt not owed Debt is not mine.

Complaint was submitted via Web and sent to the company on Tuesday 29th December 2015.

Narrative (may be redacted).

NPG National Principal Group XXXX has been calling my cell phone several times a day leaving screaming messages, threatening to use any means necessary to find a family member of mine. They use a recording to state the family member name they are looking for but the rest of the message is live. They state I need to call them right now and provide them the information they seek regarding this family member or they will continue to use any means necessary to locate this person. I called them, a woman answered when I asked for her name and her company name because she just picked up the phone with " hello '' she began screaming at me wanting me to give her my cell phone number. I told her I was n't giving any information until I knew who she was and what company. She said XXXX and NPG. I asked what NPG stood for and she screamed at me stating I needed to allow her to assist me by giving her the information she asked for or she would disconnect. She stated I better let her assist me or she was disconnecting then counted to XXXX and hung up. I called back she answered again. I told her she could tell me what her company name was and why she would be looking for a family member or I would not help her. She then said she could not tell me the " plethora '' of things her company did. I asked what NPG stood for and she finally gave me National Principal Group. I again asked why they would be calling me about a family member. She stated she could n't tell me that until I gave her the family member name or my cell phone. I told her I ca n't give her anything until she tells me what her company does, she again refused to tell me what her company does. I said well then I ca n't help you with the information you seek from me and I hung up.

Company National Principal Group, LLC
Complaint ID 1665629
Date Received 11/20/2015
Product Debt collection I do not know
Issue Cont'd attempts collect debt not owed Debt is not mine
State/ZIP Code AZ 852XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed with explanation
Submitted Web 12/29/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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