Complaint #1666140 submitted on 11/20/2015 relating to John C. Heath, Attorney at Law, PLLC. Complaint relates to Other financial service Credit repair - Excessive fees .
Complaint was submitted via Web and sent to the company on Friday 20th November 2015.
There was a charge of {$19.00} to my account without my permission or knowledge. I called to dispute it and request they return my money as they unethically did not notify me before the charge and was not even the amounts vof the monthly service that I had previously cancelled. The representative stated that they were " processing fees '' and valid. I requested a supervisor and she refused. I have since had to freeze my account get a new debit card that I had to pay extra {$20.00} for shipping to get my debit card. Not to mention my credit score has dropped by XXXX points since I started using the service.
Company | John C. Heath, Attorney at Law, PLLC |
Complaint ID | 1666140 |
Date Received | 11/20/2015 |
Product | Other financial service Credit repair |
Issue | Excessive fees |
State/ZIP Code | NJ 080XX |
Consumer Consent | Consent provided |
Company Public Response | |
Company Response To Customer | Closed with explanation |
Submitted | Web 11/20/2015 |
Result | Timely Response: Yes, Consumer Disputed: Yes |
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