Complaint #1663616 submitted on 11/19/2015 relating to Alaska Commission on Post Secondary Education. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Don't agree with fees charged.
Complaint was submitted via Web and sent to the company on Thursday 19th November 2015.
I have a student loan with Alaska Commission for Post Secondary Education from XX/XX/XXXX that I have been paying on. If I got behind, I always caught back up. I filed for divorce in XX/XX/XXXX ( I was a stay at home mom up until XX/XX/XXXX ) so my account became delinquent and in default. In XX/XX/XXXX I filed bankruptcy. Knowing my student loan was n't going to be discharged, I contacted ACPSE to setup a payment plan. They refused to work with me and said that I needed to pay {$1800.00} order to be considered current ( {$3800.00} total debt ). Obviously I could n't do that, I am a single mom of XXXX just reentering the workforce. There was no way I could manage to do that. In XX/XX/XXXX they turned the account over to collections. The collection company now is asking for {$5800.00}. I contacted ACPSE on XX/XX/XXXX and stated I could arrange payment in full if they would be willing to work with me. They replied with " Contact the collection agency to settle your debt ''. I would like to get this account settled and paid but I ca n't pay {$5800.00}.
| Company | Alaska Commission on Post Secondary Education |
| Complaint ID | 1663616 |
| Date Received | 11/19/2015 |
| Product | Student loan Non-federal student loan |
| Issue | Dealing with my lender or servicer Don't agree with fees charged |
| State/ZIP Code | WA 986XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 11/19/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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