Complaint #1663599 submitted on 11/19/2015 relating to Aspen National Financial, Inc.. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Cont'd attempts collect debt not owed Debt was paid.
Complaint was submitted via Web and sent to the company on Thursday 19th November 2015.
I decided to work on my credit report. I saw that Aspen Collections was on it for a debt I thought was taken care of. The company no longer sent me any bills, no longer tried to contact me, since 2010.
Credit reports shows that it is still in collections. I contacted Transunion directly and filed a dispute. When I was notified that the dispute was resolved I see that the balance trying to be collected had increased from {$200.00} to {$310.00}. What?!! Obviously my attempt to clear this up, backfired. Now what can I do? Is that legal? Why did the amount increase? Help? I have since filed a request for investigation with XXXX XXXX. It appears that absolutely nothing was done.
| Company | Aspen National Financial, Inc. |
| Complaint ID | 1663599 |
| Date Received | 11/19/2015 |
| Product | Debt collection Other (i.e. phone, health club, etc.) |
| Issue | Cont'd attempts collect debt not owed Debt was paid |
| State/ZIP Code | CA 921XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with non-monetary relief |
| Submitted | Web 11/19/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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