Complaint #1662763 submitted on 11/19/2015 relating to Citibank. Complaint relates to Mortgage Home equity loan or line of credit - Loan servicing, payments, escrow account .
Complaint was submitted via Web and sent to the company on Monday 23rd November 2015.
Citibank unilaterally changed the terms of my home equity loan. The bank stated that I could not use the line of credit to withdraw any money for the last several years. I believe this to be a breach of contract.
| Company | Citibank |
| Complaint ID | 1662763 |
| Date Received | 11/19/2015 |
| Product | Mortgage Home equity loan or line of credit |
| Issue | Loan servicing, payments, escrow account |
| State/ZIP Code | NJ 076XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company chooses not to provide a public response |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 11/23/2015 |
| Result | Timely Response: Yes, Consumer Disputed: Yes |
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