Complaint #1659349 submitted on 11/17/2015 relating to Gatestone & Co. International Inc.. Complaint relates to Debt collection Other (i.e. phone, health club, etc.) - Communication tactics Used obscene/profane/abusive language.
Complaint was submitted via Web and sent to the company on Friday 4th December 2015.
I have been contacted by this number on several occasions regarding an XXXX XXXX XXXX bill that I owe. While I know the debt is legitimate and have all intentions of paying it off as soon as I can, I do n't think the caller should have the right to talk to someone so rude and disrespectful like they have been to me. When they call they ask for me by name and want to verify my address, I will ask them for their company name and they will not disclose it. The next time they called they did but did not state who they were or anything. When I asked who I was talking to and what company they were with, the lady got extremely rude with me and very argumentative. The person I talked with was XXXX XXXX. They talk very vague and almost come across as a scam. I will NOT be paying my debt thru them but I will pay it thru XXXX XXXX XXXX which is the original party to whom I am responsible for paying. Their debt collectors [ the rude company ] need to learn to show respect to their callers versus being rude and ugly to them.
Servicemember
Company | Gatestone & Co. International Inc. |
Complaint ID | 1659349 |
Date Received | 11/17/2015 |
Product | Debt collection Other (i.e. phone, health club, etc.) |
Issue | Communication tactics Used obscene/profane/abusive language |
State/ZIP Code | GA 300XX |
Consumer Consent | Consent provided |
Company Public Response | Company chooses not to provide a public response |
Company Response To Customer | Closed with non-monetary relief |
Submitted | Web 12/04/2015 |
Result | Timely Response: Yes, Consumer Disputed: No |
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