Bank of America Complaint: Problems caused by my funds being low

#1792037 18 Feb 2016

Bank account or service Checking account

Complaint #1792037 submitted on 02/18/2016 relating to Bank of America. Complaint relates to Bank account or service Checking account - Problems caused by my funds being low .

Complaint was submitted via Web and sent to the company on Thursday 18th February 2016.

Narrative (may be redacted).

Bank of America charged me XXXX {$35.00} on the same overdraft charge for XXXX item for less than {$20.00}. They said my account overdraft on XX/XX/XXXX but sent a certified email stating that my acct was less than {$25.00} on XX/XX/XXXX at XXXX XXXX. So they waited until sleeping hours to process the charge and before I could transfer the additional funds ( which is totally possible considering I have XXXX accounts with them ) they charged me an overdraft, and not once but FOUR times. I then called and was put on hold for over 30 minutes and got hung up on.

Company Bank of America
Complaint ID 1792037
Date Received 02/18/2016
Product Bank account or service Checking account
Issue Problems caused by my funds being low
State/ZIP Code NV 890XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with monetary relief
Submitted Web 02/18/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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