Bank of America Complaint: Closing/Cancelling account

#1657745 16 Nov 2015

Credit card

Complaint #1657745 submitted on 11/16/2015 relating to Bank of America. Complaint relates to Credit card - Closing/Cancelling account .

Complaint was submitted via Web and sent to the company on Monday 16th November 2015.

Narrative (may be redacted).

I just found out today XXXX/XXXX/15, after reviewing my credit report that Bank of America canceled my visa credit card. I have paid all my payments on time. When I logged in to the chat line and asked why was my account canceled, reply was " We decided to cancel your account ''. This has effected my credit score.

Company Bank of America
Complaint ID 1657745
Date Received 11/16/2015
Product Credit card
Issue Closing/Cancelling account
State/ZIP Code CA 900XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 11/16/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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