Complaint #1791431 submitted on 02/17/2016 relating to Colony Brands, Inc.. Complaint relates to Credit card - Credit line increase/decrease .
Complaint was submitted via Web and sent to the company on Monday 22nd February 2016.
This catolog credit company has been giving me the run around about a credit line increase for the past 3 month.they Promise you an increase after 6 consevective on time payment and I have 8 but never come thru. I first requst one on XXXX/XXXX/2015 and never recieved and it been back forth ever since with differnt story everytime I call, all I want is yes or no. They did make an inguiry to tranunion credit reporting XXXX/XXXX/2015. But still no concrete answer from them, I have XXXX other catolog credit card that affiat with them and all have on time payment. XXXX of them did give me a credit line increase, Ginny and Midnight Velvet.please help me out.
| Company | Colony Brands, Inc. |
| Complaint ID | 1791431 |
| Date Received | 02/17/2016 |
| Product | Credit card |
| Issue | Credit line increase/decrease |
| State/ZIP Code | NY 113XX |
| Consumer Consent | Consent provided |
| Company Public Response | Company believes it acted appropriately as authorized by contract or law |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 02/22/2016 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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