Wells Fargo & Company Complaint: Application, originator, mortgage broker

#1655606 14 Nov 2015

Mortgage FHA mortgage

Complaint #1655606 submitted on 11/14/2015 relating to Wells Fargo & Company. Complaint relates to Mortgage FHA mortgage - Application, originator, mortgage broker .

Complaint was submitted via Web and sent to the company on Saturday 14th November 2015.

Narrative (may be redacted).

I have a complaint against an FHA approved lender related to the origination of an FHA insured mortgage, Property AddressXXXX XXXX XXXX XXXX Fl, XXXX Your name and contact informationXXXX XXXX, contact via email or ( XXXX ) XXXX XXXX Lender InformationXXXX XXXX - Home Mortgage ConsultantWells Fargo Home MortgageXXXX XXXX XXXX.
XXXX. XXXX, FL XXXX ID XXXX The FHA Case NumberDo not currently have, but should be on record.
Documents relevant to the complaintAs needed ...

This is a few years old, and I do wish to file a complaint. I was thoroughly disgusted with how I was treated by Wells Fargo in the purchase of this home.

Started with Wells Fargo mid XXXX 2011. Initial visit stated I would be approved for an amount to cover the house. I filled out all the paper work and jumped through all the hoops ( paying off credit cards ) as asked by them.

Wells Fargo DRAGGED out this home purchase, what do they care? But to buy a HUD home, you have 45 days. Then every 15 day extension was about {$370.00} ( plus overnight shipping $ XXXX ) ... By the end of XXXX I 'm getting ready to send in for the XXXX and final 15 day extension ( almost {$1000.00} I had to pay ) and Wells Fargo comes back with, " you are approved for the purchase price, but we will not finance this house due to things we found in the inspections ( bank and mine ) ''.

I found another mortgage company and asked if they could get this done as soon as possible, being my XXXX 15 day extension was ending soon.

The XXXX mortgage company, XXXX XXXX Mortgage, which I approached in early XXXX 2011, was able to close in a few weeks time on XXXX XXXX, 2011.

I have been living in the home since.

A few months after the closing, the mortgage was sold. Guess who bought it?
Wells Fargo.

So they were able to run me through XXXX HUD / FHA extensions totaling around {$1000.00} out of my pocket, at one point the Wells Fargo Realtor yelled at me on the phone, then THEY DENIED me buying this particular home and after another company did the mortgage closing, they bought it, on the same exact house they would not sell to me.

Is there anyway I can get any of my XXXX, 15 day extended closing costs back ( almost {$1000.00} ) due to their incompetence in running me through all XXXX extensions, denying me to finance the house through them, then buying the financed house mortgage from another company?

Company Wells Fargo & Company
Complaint ID 1655606
Date Received 11/14/2015
Product Mortgage FHA mortgage
Issue Application, originator, mortgage broker
State/ZIP Code FL 337XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 11/14/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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