Scottrade Bank Complaint: Deposits and withdrawals

#1656155 14 Nov 2015

Bank account or service Checking account

Complaint #1656155 submitted on 11/14/2015 relating to Scottrade Bank. Complaint relates to Bank account or service Checking account - Deposits and withdrawals .

Complaint was submitted via Web and sent to the company on Saturday 14th November 2015.

Narrative (may be redacted).

I am writing in regards to the hacking that occurred at XXXX Scottrade Bank.

Specifically, I seek clarification on whether my passwords were encrypted or hashed.

Scottrade 's press release here : XXXX, states that the passwords were encrypted and NOT hashed.

If Scottrade did not hash passwords, I would like to know why, and I would like to know if the encrypted key has been or could have been targeted in the hack.

Company Scottrade Bank
Complaint ID 1656155
Date Received 11/14/2015
Product Bank account or service Checking account
Issue Deposits and withdrawals
State/ZIP Code CA 959XX
Consumer Consent Consent provided
Company Public Response
Company Response To Customer Closed
Submitted Web 11/14/2015
Result Timely Response: Yes, Consumer Disputed: Yes
 

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