Genesis Lending Complaint: Dealing with my lender or servicer

#1653485 13 Nov 2015

Student loan Non-federal student loan

Complaint #1653485 submitted on 11/13/2015 relating to Genesis Lending. Complaint relates to Student loan Non-federal student loan - Dealing with my lender or servicer Received bad information about my loan.

Complaint was submitted via Web and sent to the company on Tuesday 22nd December 2015.

Company Genesis Lending
Complaint ID 1653485
Date Received 11/13/2015
Product Student loan Non-federal student loan
Issue Dealing with my lender or servicer Received bad information about my loan
State/ZIP Code CA 90036
Consumer Consent Consent not provided
Company Public Response Company believes complaint caused principally by actions of third party outside the control or direction of the company
Company Response To Customer Closed with explanation
Submitted Web 12/22/2015
Result Timely Response: No, Consumer Disputed: No
 

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