Bank of America Complaint: Deposits and withdrawals

#1791671 17 Feb 2016

Bank account or service Checking account

Complaint #1791671 submitted on 02/17/2016 relating to Bank of America. Complaint relates to Bank account or service Checking account - Deposits and withdrawals .

Complaint was submitted via Web and sent to the company on Wednesday 17th February 2016.

Narrative (may be redacted).

I am the trustee of a trust that is being liquidated. The mutual fund company issued a redemption check that I deposited into Bank of America. B of A has now placed a hold on those funds. There is no pattern of unusual activity here - the amount of the deposit is not unusual for this account, the account has never been overdrawn, and the funds are drawn on a large and reputable mutual fund company 's account ( XXXX XXXX ). Bank of America told me that the hold was placed because the issuing bank ( XXXX XXXX ) is unable to confirm sufficiency of funds. I called XXXX XXXX and they have verified that the check CLEARED XXXX XXXX. Somehow Bank of America is not being straight with me and in the meantime is interfering with my ability to fulfill my fiduciary duties to liquidate the trust and distribute the proceeds.

Company Bank of America
Complaint ID 1791671
Date Received 02/17/2016
Product Bank account or service Checking account
Issue Deposits and withdrawals
State/ZIP Code CT 061XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 02/17/2016
Result Timely Response: Yes, Consumer Disputed: No
 

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