Banco Popular North America Complaint: Communication tactics

#1653441 13 Nov 2015

Debt collection Payday loan

Complaint #1653441 submitted on 11/13/2015 relating to Banco Popular North America. Complaint relates to Debt collection Payday loan - Communication tactics Frequent or repeated calls.

Complaint was submitted via Web and sent to the company on Friday 13th November 2015.

Narrative (may be redacted).

Loan Insurance Fee Scams ( XXXX ) Companies : Financial CorporationInstant Phone Cash XXXX XXXX XXXXE-Loan IncXXXX XXXX : 25 times per day per phone lineNotes : automatic recorded voice messageFunding : XXXXLocation : XXXX XXXX XXXX service : rude and request bank account informationRequest debt not owedNever sent funds for {$23000.00} {$10000.00} {$3000.00} {$4000.00} $ XXXX XXXX XXXX XXXX XXXXDebt : $ XXXX/monthTerm : 36 monthsRequest bank account informationXX/XX/2015 XX/XX/2015Company phone numbers : Representative : XXXX XXXX Email addressDown payment on loan : {$730.00} up frontEmployer : XXXXConfirmation : XXXXDirect Contact number : XXXXXXXX XXXXconfirmation number : XXXXContact number : XXXXDebt : $ XXXX/monthTerm : 22 monthsXX/XX/2015 XXXXRepresentative : XXXXDirect lendingLoan : $ XXXXDebt : $ XXXX/monthRefundable loan insurance : {$150.00} up frontXX/XX/2015 XXXXReported Companies Telephone Numbers To CFPB Via XXXX XXXX ( XXXX ) XXXXunknown/privateFri XXXX/XXXX/2015 XXXX XXXXELOAN XXXX XXXXXXXXXXXX XXXX HELLO, YOU ARE APPROVED FOR A LONG TERM PERSONAL LOAN.
MINIMUM {$5000.00} AND MAXIMUM {$25000.00}.
YOU DO N'T HAVE TO PAY ANYTHING TO GET THE LOAN.
YOU NEED TO HAVE A PROPER BANKING CHECK-IN/BUSINESS ACCOUNT.
YOU NEED TO HAVE ONLINE BANKING FACILITYYOU NEED TO PROVIDE XXXX COPY OF IDENTITY PROOF AND XXXX PASSPORT SIZE PHOTOS.
YOU NEED TO REFER LOAN APPROVAL PAPERS CAREFULLY.
YOU NEED TO PROVIDE US AN ELECTRONIC SIGNATURE.
WE DO N'T WORK WITH PREPAID ACCOUNTSIF YOU ARE REALLY IN NEED OF QUICK LOAN AND YOU ARE SERIOUS ABOUT THIS LOAN APPROVAL THEN PLEASE CONTACT ( XXXX ) XXXX, XXXX XXXX XXXXE-LOAN INCUNITED STATES

Company Banco Popular North America
Complaint ID 1653441
Date Received 11/13/2015
Product Debt collection Payday loan
Issue Communication tactics Frequent or repeated calls
State/ZIP Code TX 750XX
Consumer Consent Consent provided
Company Public Response Company chooses not to provide a public response
Company Response To Customer Closed with explanation
Submitted Web 11/13/2015
Result Timely Response: Yes, Consumer Disputed: No
 

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