Complaint #1653039 submitted on 11/12/2015 relating to Webster Bank. Complaint relates to Mortgage Home equity loan or line of credit - Application, originator, mortgage broker .
Complaint was submitted via Web and sent to the company on Wednesday 18th November 2015.
I have a mortgage with Webster Bank on a condo worth {$100000.00}. The balance after 12 years is {$47000.00} and the mortgage started at about {$59000.00}. My car broke down from shoddy repairs at a dealer and I applied for a Home Equity Line of Credit for {$5000.00} to {$10000.00} and the rejection letter I got today says I applied for a loan fro {$32000.00}. They are a predatory lender when trying to refinance or apply for refinance or anything regarding an existing mortgage. I asked for a copy of my application I made over the phone with my local branch XXXX and have n't gotten it yet. I was referred to XXXX Credit Counseling XXXX XXXX whom I have been to when I got the mortgage on my house XXXX. I have had nothing but trouble with identity theft since. Webster Bank put all these identity theft flags on all my accounts and did not take that into consideration when I applied for my loan. I applied over the phone XXXX XXXX XXXX XXXX, XXXX, CT
Older American
| Company | Webster Bank |
| Complaint ID | 1653039 |
| Date Received | 11/12/2015 |
| Product | Mortgage Home equity loan or line of credit |
| Issue | Application, originator, mortgage broker |
| State/ZIP Code | CT 067XX |
| Consumer Consent | Consent provided |
| Company Public Response | |
| Company Response To Customer | Closed with explanation |
| Submitted | Web 11/18/2015 |
| Result | Timely Response: Yes, Consumer Disputed: No |
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